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Begin with relevant experience, not the length of the client list. Ask for a couple of projects that match your custom software development stack, and custom ecommerce development then find out whether those engineers are still with the react software development company. A solid partner will put you on a call with the people who would work on your software project cost estimate. Answers that name nobody at this stage generally mean the delivery team is not the team you were shown.

The contract warrants more attention than the sales deck. Three clauses do most of the work: assignment of intellectual property, non-disclosure, and termination and handover. Every artifact has to transfer to you on payment, including source code, designs and infrastructure as code. Look closely at any clause that keeps reusable components outside the transfer, because that is often the part you cannot replace later.

Ask where their numbers come from. An honest estimate arrives with the assumptions behind it, a breakdown by feature or module and a best case and a worst case. A fixed-price contract is only reasonable when the scope is genuinely frozen; in any other case the vendor adds a risk premium and you pay for uncertainty either way. Time and materials shifts that risk to you, so it demands a cap, regular demos and transparent reporting.

How the work is run matters as much as team size. Establish what happens when the scope changes, who writes the acceptance criteria and what the QA setup looks like. A well-run team should be able to walk you through a live build at the end of each sprint. Acceptance criteria in writing remain the only reliable protection against endless rounds of rework.

Last, think about the day you no longer need this vendor while the relationship is still good. Insist that the code repository sits in your organisation from the beginning, and that documentation is updated as part of the work. A partner who is comfortable with this accepts it without argument; hesitation here tells you quite a lot.